Free Delivery above 3000 PKR
We have a priority aim to enhance the experience of our valuable customers. We do not compromise on our core values of providing quality products to our customers and giving them the best shopping experience with us. We provide accurate, error-free, and good-quality products to our valuable customers. To err is human, so when there is a problem, we do our best to rectify it as soon as possible. We aim to delight our customers with their purchases and strive to deliver the best products possible.
Conditions for return or exchange
We offer refunds and exchanges to ensure that our customers are satisfied with their purchases.
The conditions for return or exchange are as follows:
Procedure for Returns or Exchange
You can return your product easily by using the mediums mentioned below:
You can call our customer services department on this number 03059688022 You can take help from our customer support agent for details.
You can email us through our email address info@eclatwear.com
Note: Please include the following information while contacting us through any medium
The seller will then provide a Return/Exchange Form, which will require a description of the problem and the desired type of resolution.
The customer must fill out and sign this form and send it back to the seller within three days.
E-Commerce Dept
Mustafa Town, Wahdat Road, Lahore, Pakistan.
NO REFUND POLICY
We have a 'No Refund' policy. However, as approved by the company, all other claims (defective products) will be processed within 15 working days. Once the claim is accepted, you can select any other article of equal value from the website.
ORDER CANCELATION
We have the authority to cancel orders for reasons such as;
Currently, no returns or exchanges for international orders are being offered.
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